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 News Archive 2014






JP Morgan Chase alerts the state of Michigan to a security breach involving unemployment recipients’ debit card information
by Nathan'ette Burdine: January 31, 2014
 


On December 12, 2013, the state of Michigan’s Unemployment Insurance Agency (UIA) sent out a press release informing the public about the unauthorized access of unemployment recipients’ debit card information.

JP Morgan Chase is the issuer of the debit cards provided to the state of Michigan’s unemployment recipients. 

JP Morgan Chase says that an unauthorized party was able to obtain individuals’ social security numbers, bank account numbers, passwords, home and email addresses and phone numbers.

UIA Director Shaun Thomas issued a response to the situation.  According to the press release, Thomas said, “The UIA is deeply concerned about this incident.  We’re encouraging our customers to take advantage of the free credit monitoring services that will be provided at Chase’s expense.”

Dan Lohrmann, who is the chief security officer for Michigan Department of Technology, Management and Budget, reassured the public that the state works diligently in order to make sure its customers’ information is safe.

Within the press release, Lohrmann was quoted as saying, “We have worked closely with JP Morgan Chase to share our concern about the delayed notification and to ensure that the state receives immediate notice of future problems.  We work around the clock to keep citizen information and data protected, and I feel confident that everyone involved in this event understands the importance of protecting personal information.”

According to the press release, the bank was made aware of the unauthorized access on September 17, 2013.  UIA was not made aware of the situation until December 3, 2013.

JP Morgan Chase informed UIA that the unauthorized access of the debit card users’ personal information occurred between mid-July to mid-September.

Based on information in the press release, there are a total of 465,000 JP Morgan Chase customers, nationwide, whose personal information may have been accessed illegally.

And out of the 465,000 JP Morgan Chase customers, there are approximately 8,500 UIA debit card users whose personal information was possibly accessed illegally.

Both JP Morgan Chase and UIA are notifying the individuals, who are affected by the security breach, via email.




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